The world of logistics is truly fascinating and entails intricately detailed coordination of complex operations involving many people, facilities, or supplies. In this week’s blog, we’ll take a small glimpse into how Dorm Room Movers’ logistics operates.
TL:DR version: Dorm Room Movers coordinates logistics between the university, moving partners, and students. There are three different departments handling each sector respectively, and there is constant communication between each department regarding any changes from the school, moving partners, or students.
Logistics Team: Our logistics team coordinates all of the moves with our moving and storage partners. They provide the moving team with detailed information regarding who they will be picking up on which dates and the campus(es) they will be operating on. There is also a section in the team that specifically handles logistics support, so if there are any issues on the field, the team will be able to troubleshoot and problem solve in real time. This may sound simple, but there are many moving parts involved that require immense coordination between Dorm Room Movers and the movers.
Operations Team: Dorm Room Movers’ operation team coordinates the details of the operation with the movers and college campus. For example, if a campus requires a specific set of rules for movers to follow, our operations team will communicate that with the logistics team and advise them to instruct the moving team accordingly.
Customer Service Team: The heart of the entire company. The customer service team is our front line that helps our students. If students and/or parents have questions or need assistance with our services, our CS team is there to help.
As the saying goes, teamwork makes the dream work. We love our job because it’s stimulating – each day presents different sets of challenges to solve. Furthermore, we’ve been in your shoes. We know what it’s like to be a student living in a dorm and trying to move all by yourself, so it’s our genuine pleasure to help you out in any way that we can. In the end, when you use Dorm Room Movers’ services, you are guaranteed to have less to worry and stress. Instead, you will be given peace of mind knowing that we’re there, doing everything in the background for you.